How Will My Mattress or Mattress Set Be Shipped

WILL My Mattress or Mattress Set Ship By UPS?

Your mattress or mattress set cannot be shipped via UPS as it is a very large and heavy parcel and UPS only ships smaller boxes. I wish we could ship it UPS.

Will I need Help Bring My Mattress Indoors?

Yes. The Mattress or Set is large and heavy and you will need two very strong people to handle taking the mattress or mattress set off of the truck and then indoors. The driver might help, but he is under no obligation.

What Kind Of Truck Will Bring My mattress or set?

We have to ship your mattress or mattress set via a freight company. That means that a freight company that delivers to your neighborhood will bring it on their truck. This truck will probably have a dock height doorway which can be four feet or so off the ground.

How Will My Mattress or Mattress Set Be Packaged?

The mattress or mattress set will come in a heavy duty plastic wrap.

Will The Driver Dispose OF My Packaging Waste?

The driver will not take the plastic your mattress or mattress set comes in, that is your responsibility.

How Heavy Is The mattress or mattress set?

The mattress or mattress set in plastic will vary in weight, depending on the size of the mattress or set, on any of them two strong people should bring them into your home.

Will The Driver Take The mattress or mattress set Into My Home?

No. The driver is under no obligation to anything but get the mattress or mattress set to your home, not in your home. In fact, the drivers only obligation will be to get your mattress or mattress set to the tailgate of his truck. After that, it is up to you.

Can I order a white glove do everything service for my recliner?

No, not at this time. The cost for a white glove service would be more than the mattress or mattress set is selling for plus the time factor to have it shipped is increased considerably.

Shipping Information:

Deliveries are performed Monday through Friday between 8:00 AM and 5:00 PM, excluding holidays. Buyer generally will receive a courtesy call from the carrier to schedule a four hour or so window for delivery. Buyers signature is required.

This delivery service does NOT provide:

• Inside placement: You will need two sturdy people to take it from the truck tailgate.
• This delivery service does NOT provide: Setup.
• This delivery service does NOT provide: Unpacking.
• This delivery service does NOT provide: Packaging removal will include a heavy duty plastic bags that are taped shut, please remove mattresses carefully.
• This delivery service does NOT provide: Removal of old mattresses or box springs.